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In Practice · October 16

Delivery robots in hotels and clinics: closed compartments, elevators, codes

How in-building delivery differs from restaurant delivery, how the Pudu FlashBot and OrionStar LuckiBot Pro Autodoor work, and what to prepare in the building.

Pudu FlashBot delivery robot
Photo: Pudu Robotics

In a hotel, clinic or business center, delivery has different requirements than in a restaurant: the cargo is often personal or valuable, there is a single addressee, and the route passes through elevators and doors. That is why robots with closed compartments and the ability to interact with the building are chosen here.

How a delivery robot differs from a waiter

  • closed compartments with a lock instead of open trays;
  • access for the recipient by password, phone or NFC;
  • the ability to call an elevator and pass through automatic doors;
  • routes between floors and buildings, not around a single room.

Pudu FlashBot

A delivery robot for hotels, offices, clinics and residential complexes. Two to four closed compartments of up to 10 kg per tier, access by password, phone or NFC, up to 9 hours of operation, about 4 hours of charging, VSLAM and lidar navigation, passes from 70 cm. It calls the elevator and opens doors itself through IoT integration.

OrionStar LuckiBot Pro Autodoor

A closed delivery robot: a 69 L compartment with four-leaf “falcon wing” doors, a code lock for each delivery, three RGBD cameras and lidar, a 14-inch screen, voice communication, up to 12 hours of operation and automatic charging. Only the addressee receives the order.

OrionStar LuckiBot Pro Autodoor: a closed compartment with a code lock.
OrionStar LuckiBot Pro Autodoor: a closed compartment with a code lock. · Photo: OrionStar

Compare

ParameterPudu FlashBotOrionStar LuckiBot Pro Autodoor
Compartments2–4 closed, up to 10 kg per tierOne closed 69 L compartment
AccessPassword, phone, NFCCode lock for each delivery
Elevators and doorsCalls the elevator, opens doors—
NavigationVSLAM + lidar, passage width from 70 cm3 RGBD cameras and lidar
Runtimeup to 9 h, 4 h chargingup to 12 h, auto-charging
Best forHotels, offices, residential complexes, hospitalsHotels and sites with closed delivery

What to prepare in the building

  • check whether the robot can be integrated with elevators and doors: a communication module and agreement with the maintenance organization will be needed;
  • define zones where the robot must not go;
  • agree on who loads the robot and who accepts orders;
  • think through how a guest or employee confirms receipt;
  • take confidentiality into account: clinics and closed sites need rules on who may transport what.

Read also

Frequently asked questions

Can a robot deliver documents and parcels in an office?

Yes, closed models with password or NFC access fit: the Pudu FlashBot and OrionStar LuckiBot Pro Autodoor.

Can the robot ride an elevator?

The Pudu FlashBot calls the elevator and opens doors, but for that the building must support elevator integration.

How do I protect an order from outsiders?

Closed compartments with a code for each delivery: only the recipient will open the order.

How much time does the launch take?

It depends on the building: the map is built on the first pass, but integration with elevators and doors requires approvals. We discuss timelines when you order.

SourceandPudu FlashBot ↗OrionStar LuckiBot Pro Autodoor ↗SHKARAN catalog: service robots ↗

This guide was prepared by the SHKARAN editorial team from our catalog and manufacturers’ official pages. If you spot an inaccuracy, write to us and we will fix it.