Photos & videos: OrionStar

Materials from the official manufacturer’s website. Source ↗

OrionStar GreetingBot Mini

Compact reception robot: greets, answers questions, escorts guests, fits through passages from 55 cm wide.

Not available in Russia — sanctions restrictionsThe manufacturer cannot supply this model to Russia: it contains Qualcomm chips under US export control. This model is available to customers in the CIS, Middle East, and worldwide, except in sanctioned countries.

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PricePrice on request

Delivery time4–6 weeks

Who it's forHotels, banks, service centers, exhibitions, stores

StatusMade to order · not available in Russia, available to customers outside sanctioned countries

What's includeddelivery and warranty. EAC certification not required: delivery is not to Russia. Exact price — calculated within one business day

Manufacturer documentation ↗

Source verified 22.09.2026. Price, compatibility, and delivery availability are specified separately.

About the model

GreetingBot Mini is a compact OrionStar reception robot. It greets visitors, answers questions by voice, and escorts them to their destination. Its small footprint (41 × 41 cm, 1 m tall) lets it work where larger robots can't: in narrow aisles of shops, clinics, and clubs.

The robot autonomously detects people and starts a conversation, turns its head to the speaker, and displays info on the 14" screen. Navigation is powered by lidar and a depth camera. When battery drops below 10%, it returns to the dock. The open platform allows customization for your tasks: access to voice, vision, and movement.

Voice in noise6 microphones in the head. Speech recognition accuracy over 97% in noise up to 75 dB, supports 30+ languages.

14" Full HD displayLarge display fits more info: menus, diagrams, ads.

13 MP cameraWide-angle HD camera for photos and video calls.

30 W sound5 audio modules, Harman Kardon sound — clearly audible in large spaces.

Narrow aislesChassis fits through aisles from 55 cm. Multiple robots coordinate priority routes autonomously.

In-house developmentOpen platform: control, voice, vision, movement, and a mini-app store.

Operating Modes

PromoGreets on the spot or moves around the venue, shows ads to nearby guests, and interacts face to face.

GuideLeads guests to their destination with music and navigates around obstacles.

Use casesRestaurants, supermarkets, hospitals, nursing homes, exhibitions, clubs.

Specifications

Dimensions410 × 410 × 1000 mm

Weight21 kg

Screen14", Full HD 1920 × 1080

Camera13 MP, photo and video calls

Microphones6, 360° sound source localization

Sound30 W, 5 modules, Harman Kardon

ProcessorQualcomm Snapdragon, 8 cores

NavigationLiDAR and depth camera

MobilityPassages from 55 cm

RuntimeUp to 12 h typical use

ChargingUp to 4.5 h (when off), auto return when charge below 10%

ManufacturerOrionStar

CountryChina

CategoryService robots

14" HD display
Fits through openings from 55 cm
Voice interaction in 30+ languages
Promo mode and escort to destination

Manufacturer's video

Video: OrionStar. Official website ↗

How to buy

RequestVia the cart, form or messenger. Tell us your task and city.
Quote in 1 dayPrice for your configuration, lead time and warranty terms — in one total.
Contract and prepayment50% prepayment. For companies — a supply contract with VAT.
DeliveryLead time for this model — 4–6 weeks. EAC certification is included in the price.
DeliveryInspection, setup and training. The balance is paid on delivery.

Want to try it first? Test drive and rental — 1–3 days at your site, the cost is credited toward purchase.

Warranty and service

Warranty term, provider and coverage area depend on the model and delivery terms. We set them out in the order documents — before payment.

RequestModel, order number and a description of the issue — via the support form.
We confirm the termsWe check the configuration, documents and warranty of your specific device.
DiagnosticsRemotely or at a service center — depending on the fault.
SolutionWe agree on the procedure, timing and cost of paid work before it starts.

More about warranty and support →

Delivery & Payment

Lead time

4–6 weeks — for this model. We confirm the exact lead time in the quote.

Where

Russia, CIS, Middle East, and other countries. Models not supplied to Russia by the manufacturer are unavailable to Russian clients — this is indicated on their cards.

Payment

50% prepayment, balance on delivery. Companies — contract with VAT; individuals — invoice or card.

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We'll reply with a quote within one business day.