Photo: OrionStar

Materials from the official manufacturer’s website. Source ↗

OrionStar GreetingBot AD

Promotional robot for retail: moves around the store with a 21.5" advertising screen and consults customers via voice with an AI agent.

Not available in Russia — sanctions restrictionsThe manufacturer cannot supply this model to Russia: it contains Qualcomm chips under US export control. This model is available to customers in the CIS, Middle East, and worldwide, except in sanctioned countries.

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PricePrice on request

Delivery time4–6 weeks

Who it's forStores, malls, showrooms, exhibitions

StatusMade to order · not available in Russia, available to customers outside sanctioned countries

What's includeddelivery and warranty. EAC certification not required: delivery is not to Russia. Exact price — calculated within one business day

Manufacturer documentation ↗

Source verified 22.09.2026. Price, compatibility, and delivery availability are specified separately.

About the model

GreetingBot AD is a robot for stores, showrooms, and exhibitions that combines three roles: greeter, mobile ad display with a 21.5" screen, and sales consultant. An AI agent inside answers questions about products and promotions.

The robot automatically detects visitors, greets them, and guides them to the right department while counting foot traffic. In downtime, it moves through high-traffic zones with promo videos. When a customer asks a question, the robot clarifies their needs, suggests suitable products, and escorts them to the shelf or checkout.

Dual screensFull HD 21.5" display for content and 14" touchscreen for customer interaction.

Hears in noisy environmentsA ring of 6 microphones pinpoints voice direction in 360°. Supports over 46 languages.

Precise navigationLidar and sensor suite, centimeter-level positioning, fits through 60–65 cm aisles, maps up to 50,000 m².

Shift without recharging8–10 hours of operation, then the robot autonomously docks via lidar.

ExpansionTwo USB-A ports, reserved slot for elevator control module, extra screens and lighting. Multiple robots can follow a shared schedule.

How it works

Guest receptionDetects visitors, greets, guides through the venue, and collects traffic statistics.

Mobile advertisingDrives itself through busy areas, displaying promotions, new arrivals, and event announcements.

AI assistantAnswers questions about products, promotions, and store operations, helps select items, and guides to the shelf or checkout.

Specifications

Dimensions498 × 465 × 1280 mm

Weight32.5 kg

Displays21.5" Full HD advertising + 14" Full HD touchscreen

PlatformQualcomm QCS6490, 8 GB RAM, 128 GB; Agent OS based on Android 13

Audio & Voice6 microphones, 360°; 2 × 5 W speakers; 46+ languages

Cameraswide-angle 2 MP + 13 MP

Navigationlidar, odometers, IMU, and IR sensors; centimeter precision; maps up to 50,000 m²

Speed0.5–1.2 m/s

MobilityFits through 60–65 cm aisles, handles thresholds up to 10 mm, gaps up to 20 mm, slopes up to 5°

Payloadup to 4 kg

BatteryNMC 20 Ah, 25.2 V, 529.2 Wh; 8–10 hours of operation; charging ~5 h

ConnectivityWi-Fi 6 (2.4/5 GHz), 4G

ManufacturerOrionStar

CountryChina

CategoryService robots

21.5" advertising screen + 14" touchscreen
AI agent for customer consultations
6 microphones, 46+ languages
Autonomously navigates the sales floor

How to buy

RequestVia the cart, form or messenger. Tell us your task and city.
Quote in 1 dayPrice for your configuration, lead time and warranty terms — in one total.
Contract and prepayment50% prepayment. For companies — a supply contract with VAT.
DeliveryLead time for this model — 4–6 weeks. EAC certification is included in the price.
DeliveryInspection, setup and training. The balance is paid on delivery.

Want to try it first? Test drive and rental — 1–3 days at your site, the cost is credited toward purchase.

Warranty and service

Warranty term, provider and coverage area depend on the model and delivery terms. We set them out in the order documents — before payment.

RequestModel, order number and a description of the issue — via the support form.
We confirm the termsWe check the configuration, documents and warranty of your specific device.
DiagnosticsRemotely or at a service center — depending on the fault.
SolutionWe agree on the procedure, timing and cost of paid work before it starts.

More about warranty and support →

Delivery & Payment

Lead time

4–6 weeks — for this model. We confirm the exact lead time in the quote.

Where

Russia, CIS, Middle East, and other countries. Models not supplied to Russia by the manufacturer are unavailable to Russian clients — this is indicated on their cards.

Payment

50% prepayment, balance on delivery. Companies — contract with VAT; individuals — invoice or card.

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